NEW The Newly Appointed Manager
This specially developed two-day course caters for the needs of both prospective
managers soon to make the transition to management and those already in management, but still 'new' to it.
'Through a systematic and professional approach that allows you to examine the theory and then, through practical exercises, apply that theory to the real world this course combines lectures, discussions and practical exercises proven to help you to develop or improve upon fundamental management skills - presented by one of the UK's leading management trainers.
Early Bird Discount - SAVE £200!
Book before 6 April 2012 and pay only £699 +VAT per delegate, rather than the usual course price of £899 +VAT
Target Audience
This course is for individuals who have or just about to take up a managerial role within their organisation
Course Programme
The role of the manager in relation to staff
- Leading and managing
- Recognising leadership styles of others and your own
- A problem solving approach to decision making- case study
Planning and organizing and decision making
- Identifying the organisational mission
- Aligning objectives to the strategic aims of the organisation
- Practical ways of translating objectives into actionable results
- Using techniques for effective time management for yourself and others
- Effectively managing meetings and group sessions
Effective communication
- Applying an effective strategy to successful interpersonal effectiveness
- How to plan communication to achieve desired results
Motivation
- Various theories of motivation
- Self-assessment in viewing your motivation and how that fits into that of your employees
Performance management
- Objectives of a performance appraisal session
- Working with performance management objectives in the performance appraisal
- The use of coaching as an effective tool for performance enhancement
Delegation
- Exploring delegation - benefits and pitfalls (manager and subordinate)
- Self-assessment of your delegation skills
Dealing with Difficult People
- Why are some people difficult (including ourselves)?
- Case study- how would you deal with these situations?
Working through change
- The challenge of change
- Identifying staff resistance
- Turning resistance into a positive
